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VCA Animal Hospitals
Golden Valley, MN | Full Time
$39k-49k (estimate)
1 Week Ago
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Client Service Representative
VCA Animal Hospitals Golden Valley, MN
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$39k-49k (estimate)
Full Time 1 Week Ago
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VCA Animal Hospitals is Hiring a Client Service Representative Near Golden Valley, MN

We are seeking a Client Service Representative to join our team! We are AHAA accredited and believe in providing the best possible care to our patients. Our tight knit community is a great place to call home. Our hospital is located near great restaurants and entertainment of downtown Minneapolis, Uptown, and the Shoppes at West End
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

VCA adds value to your compensation package with the following:

  • Competitive wage
  • Medical, Dental & Vision insurance
  • Life and Short Term Disability insurance
  • 401(k)
  • Sick & vacation time
  • Paid Holidays
  • Uniform allowance
  • Generous pet care discounts

Full-time or part-time opportunity with flexible scheduling.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

06/30/2024

WEBSITE

vcahospitals.com

HEADQUARTERS

AUSTIN, TX

SIZE

15,000 - 50,000

FOUNDED

1994

TYPE

Private

CEO

HOWARD BLATT

REVENUE

$1B - $3B

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About VCA Animal Hospitals

Antech Diagnostics owns and operates reference laboratories for animal hospitals.

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
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University of Notre Dame
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Canisius College